Security standards and practices

Near-elimination of phishing reaching users

The shift transformed how the security team operated. Manual triage and remediation workflows were largely eliminated, freeing time and resources that had been consumed by constant response efforts.

By virtually removing phishing emails from the user experience altogether, UHSP shifted the burden of judgement away from their users. While training and awareness remain important, identifying malicious emails was less dependent on user evaluation.

The platform also adapts quickly to emerging threats, including token replay attacks, malicious links embedded in calendar invites, and highly targeted social engineering campaigns.

Interceptor adapts to new threats quickly, continuously keeping zero-day and AI-powered threats from reaching users without manual intervention.

The biggest security risk businesses face is lasting damage, which happens when data is lost or stolen. Worldwide data creation is expected to surpass 180 zettabytes between 2020 and 2025, and today's global shortage of 3.4 million cybersecurity workers means there aren't enough highly skilled employees—making it critical that automation doesn't just move bottlenecks around by introducing new or complex staffing requirements.

Attackers know that you can rebuild your cloud infrastructure or replace a laptop but that you can't "unbreach" data, so they turn your digital assets into a liability and threaten to leak or encrypt them unless you pay. Motivated attackers continue to find new ways to penetrate defenses along a swollen attack surface that's bloated from the pandemic due to more hybrid work, cloud services and remote devices. Some malicious actors have even learned how to turn employees into insider threats—the most dangerous threats of all.

Persistent phishing attacks were overwhelming the organization’s defenses. Despite having a traditional secure email gateway in place, phishing attacks were consistently getting through, often targeting large portions of the university population at once.

The result was constant disruption, requiring the security team to rely on repetitive incident response workflows and build scripts to keep up with remediation. At the same time, phishing attacks were evolving—becoming more targeted, more convincing, and increasingly driven by AI and sophisticated social engineering techniques.

UHSP needed a solution that could definitively identify and stop advanced phishing emails before they reached users, without adding to the operational burden on the security team.