Contact Support
Varonis provides support to its customers during its published business hours which are 9am to 8pm Eastern Standard time.
Support can be obtained using any of the following options:
Open a Support Ticket
The best way to contact us is to open a support ticket. You will receive an immediate response via email, and you can track, manage and edit your tickets through the Support Website.
Email your Support issue
Customers who would prefer to explain their issue via email can contact our Technical Support team directly at support@varonis.com. Your email will be converted into a support ticket and an immediate response will be sent back to you.
Phone
Though we prefer that you contact us via the ticketing system or email, we realize that there may be issues that should be discussed over the phone, for those situations, please call us toll-free (US & Canada) 877.292.8767 or toll-free (UK) 0-800-756-9784 or World Wide international +1.646.706.7336, you will be answered by an answering service which will take your details and relay them to us, we will return a phone call as soon as we can (usually within an hour).